ACEL, Inc. (hereinafter referred to as “our company”) is primarily engaged in the provision of contract cell testing services. We have established the following privacy policy (hereinafter referred to as “this policy”) regarding the handling of user information, including personal information, in the services we provide (hereinafter referred to as “our service”).
Privacy Policy
1. User information to be collected and collection method
In this policy, “user information” means information related to the identification of users, behavioral history on communication services, and other information generated or accumulated in relation to users or their devices, which is collected by our company in accordance with this policy. The user information collected by our company through our service is as follows, depending on the collection method:
(1) Information Provided by Users
The following information may be provided by users through their use of our service:
・Profile information such as name, gender, and occupation
・Contact information such as email address, phone number, and address
・Payment method information such as credit card information and bank account information
・Image information such as still images and videos containing the user’s portrait
・Information entered or submitted by users through input forms or other methods specified by our company
(2) Information that may be provided by users who authorize integration with other services when using our service.
If users authorize integration with other services, such as social networking services (SNS), when using our service, we may collect the following information from those services based on the consent provided at the time of authorization:
・The ID used by the user in those services
・Other information that the user authorizes disclosure to those services via the privacy settings of those services.
(3) Information collected by our company when users use our service
We may collect information regarding access to and use of our service. This information includes the following:
・Referrer
・IP Address
・Information about Server Access Logs
・Cookies, ADID, IDFA, and Other Identifiers
2. Purpose of use
The specific purposes for which user information is used in connection with the provision of our service are as follows:
(1) To provide services to users who have applied for our service
(2) To measure and analyze our service’s performance and effectiveness in order to improve it
(3) To deliver, display, and measure the effectiveness of advertisements for our service
(4) To respond to emails, announcements, inquiries, etc. related to our service
(5) To respond to violations of our terms, policies, etc. related to our service (hereinafter referred to as “Terms, etc.”)
(6) To notify users of changes to the Terms, etc. related to our service
3. Methods of notification, disclosure, or obtaining consent, and method of requesting suspension of use
Users may request that the collection or use of all or part of their user information be suspended by configuring the prescribed settings of our service. Upon receiving such a request, we will promptly suspend the use of such information in accordance with our company’s regulations.
4. External transmission, provision to third parties, and presence of information collection modules
The following information collection modules are incorporated into our service. Accordingly, user information will be provided to information collection module providers (including those located outside Japan) as follows:
| (1) Name of information collection module | Google Analytics |
| (2) Provider of information collection module | |
| (3) Items of user information provided | The pages visited by the user, actions taken on the pages, and device information (OS version, model information, etc.). No personally identifiable information is included. |
| (4) Means and methods of provision | Sending over the network |
| (5) Purpose of use by the provider | https://marketingplatform.google.com/about/analytics/terms/jp/ |
| (6) Whether the above providers provide information to third parties | In principle, no provision is made, with some exceptions. |
| (7) URL of the provider’s privacy policy | https://www.google.com/analytics/terms/us.html |
| (1) Name of information collection module | Word Press |
| (2) Provider of information collection module | WordPress Foundation |
| (3) Items of user information provided | User login information |
| (4) Means and methods of provision | Sending over the network |
| (5) Purpose of use by the provider | Login authentication when using the user’s services |
| (6) Whether the above providers provide information to third parties | No |
| (7) URL of the provider’s privacy policy | https://ja.wordpress.org/about/privacy/cookies/ |
5. Third-party provision
Our company will not provide personal information to third parties without the user’s prior consent. However, this does not apply if we determine that providing such information to a third party is necessary in the following cases:
(1) When our company outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
(2) When personal information is provided to a partner or information collection module provider in accordance with Section 4.
(3) When cooperation is required for a national or local government agency, or a party commissioned by them, to carry out legally required duties, and obtaining the user’s consent would likely impede the performance of such duties.
(4) When other circumstances permit under the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”) or other laws and regulations.
6. Safety Management Measures
In order to prevent and correct unauthorized access to personal information, as well as the leakage, loss, or damage of personal information, our company have established internal regulations and are working to implement safety measures. To achieve the above goals, our company have taken the following measures.
①Formulating a basic policy for implementing each response required by laws, regulations, and guidelines for the proper handling of personal information and personal data.
②Formulating various regulations defining each response, including acquisition, use, storage, provision, deletion, and disposal, as well as the responsible person and their roles.
③Organizational security control measures, such as appointing a responsible person, clarifying the scope of employees who handle personal data and the personal data handled, establishing a reporting and communication system to the responsible person in the event of any violations of laws and regulations or signs of violations, and regular inspections of the handling status.
④Human security control measures, such as including matters regarding confidentiality of personal data in the company’s rules of employment and conducting regular training on important points regarding the handling of personal data.
⑤Physical security control measures, such as employee entry and exit control, restrictions on devices brought in, and restrictions and management of removal of devices, electronic media, and documents handling personal data to prevent theft and loss.
⑥Technical security control measures, such as implementing systems to protect information systems that handle personal data from unauthorized external access or malware.
7. Joint use
Our company will jointly use users’ personal information as follows.
| (1) Items of personal information to be jointly used | ・Profile information such as name, gender, and occupation ・Contact information such as email address, phone number, and address ・Image information such as still images and videos containing the user’s portrait ・Information entered or submitted by the user through input forms or other methods specified by our company ・Other information required for business purposes |
| (2) Scope of joint users | Our affiliated staff and contractors |
| (3) Purpose of use by joint users | For the purpose of performing the duties of our service |
| (4) Name and address of the person responsible for managing personal information | Company: ACEL, Inc. Address: SIC-2 2611, 5-4-30 Nishihashimoto, Midori-ku Sagamihara, Kanagawa, 252-0131 Japan Personal Information Handling Officer: Masashi Sato |
8. Disclosure of Personal Information
When a user requests disclosure of personal information pursuant to the Personal Information Protection Act, our company will disclose the information to the user without delay after confirming that the request is from the user himself/herself. (If the personal information in question does not exist, we will notify the user.) However, this does not apply if our company are not obligated to disclose the information under the Personal Information Protection Act or other laws and regulations. Please note that a fee (1,000 yen per request) will be charged for the disclosure of personal information.
9. Correction and suspension of use of personal information
(1) If a user requests our company to (i) correct the content of personal information pursuant to the provisions of the Personal Information Protection Act because the information is not true, or (ii) suspend the use of such information pursuant to the provisions of the Personal Information Protection Act because the information is being handled beyond the scope of the purpose of use previously announced or because it has been collected by false or other illicit means, our company will confirm that the request is from the user himself/herself and conduct any necessary investigation without delay, and based on the results, our company will correct the content of the personal information or suspend the use of the personal information and notify the user to that effect. If our company decide not to correct or suspend the use of the personal information, we will notify the user to that effect.
(2) If a user requests the deletion of their personal information, and if our company determines that it is necessary to comply with the request, our company will delete the personal information after confirming that the request came from the user himself/herself, and notify the user of this fact.
(3) If our company is not obligated to make corrections, etc. or suspend use, etc. under the Personal Information Protection Act or other laws and regulations, the provisions of 8 shall not apply.
10. Contact Us
For any comments, questions, complaints, or other inquiries regarding the handling of user information, please contact the following office.
Company: ACEL, Inc.
Address: SIC-2 2611, 5-4-30 Nishihashimoto, Midori-ku Sagamihara, Kanagawa, 252-0131 Japan
Personal Information Handling Officer: Masashi Sato
11. Procedure for Privacy Policy Changes
Our company will change this policy as necessary. However, if changes to this policy are made in a way that requires user consent under law, the revised policy will only apply to users who consent to the changes in the manner prescribed by our company. If we change this policy, our company will notify users of the effective date and content of the revised policy by displaying it on our website or by other appropriate means.
[Established May 26, 2025]
Cookie Policy
Use of Cookies
This site uses cookies to provide services better suited to our users.
What is a cookie?
Cookies have the function of storing information on the user’s computer (or internet-enabled device such as a smartphone or tablet) that the user has visited this website. Cookies facilitate smooth internet use and allow us to collect information such as the number of website visits and the pages visited.
For more information on how we handle personal information collected through some cookies, please see the privacy policy above.
| Name (provider) | Google Analytics（Google Inc.） |
| Types of Cookies | Analytical cookies |
| Overview of acquired information | The pages visited by the user, actions taken on the pages, and device information (OS version, model information, etc.). Personally identifiable information is not included. |
| Purpose of use | Understanding usage status and considering service improvement We use cookies to understand usage status of the services provided by this website, as a reference for improving our services and providing services that are more suited to your interests and needs. |
| How to change settings, etc. | Disable：Google Analytics Opt-out Browser Add-on Terms of Use：Google Analytics Terms of Use Privacy Policy：Google Privacy Policy |
| Name (provider) | Word Press（Word Press Foundation） |
| Types of Cookies | Login authentication cookies |
| Overview of acquired information | User login information |
| Purpose of use | Simplifying User Login We use cookies to simplify login authentication and make our services easier to use. |
| How to change settings, etc. | Disable：WordPress Opt-Out Terms of Use：WordPress Cookie Policy Privacy Policy：WordPress Privacy Policy |
Contact for inquiries regarding Cookie Policy
Company: ACEL, Inc.
Address: SIC-2 2611, 5-4-30 Nishihashimoto, Midori-ku Sagamihara, Kanagawa, 252-0131 Japan
Personal Information Handling Officer: Masashi Sato
TEL +81-42-770-9482
[Established May 26, 2025]
